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The Top Features to Look for in Travel Management Software

Travel management software has become an essential tool for travel agencies and corporate travel managers to manage their travel activities effectively. With so many options available in the market, it can be challenging to choose the right travel management software that meets all your business requirements. In this article, we will discuss the top features to look for in travel management software.

Online Booking: One of the primary features of travel management software is online booking. It allows travelers to book their travel arrangements from anywhere, anytime, using a computer or a mobile device. It should be easy to use, fast, and have a user-friendly interface.

Some of the popular travel management software that offers online booking include SAP Concur, TripActions, and TravelPerk. SAP Concur provides an easy-to-use platform that allows travelers to book flights, hotels, and rental cars. TripActions provides a personalized booking experience, and TravelPerk offers a one-stop-shop for all travel needs.

Expense Management: Travel expenses can add up quickly, and it is essential to have a travel management software that can help manage them effectively. The software should have features such as expense tracking, automated expense reporting, and receipt scanning.

Expensify and SAP Concur are popular travel management software that offers expense management features. Expensify simplifies expense reporting by automating the process and allows users to scan receipts using their mobile devices. SAP Concur allows travelers to track expenses in real-time and provides a comprehensive view of all travel expenses.

Travel Policy Compliance: Travel management software should have features that ensure compliance with the company’s travel policy. It should allow travel managers to set rules and guidelines that travelers must follow, such as booking within a certain budget or booking with preferred suppliers.

TravelBank and TripActions are two travel management software that offer travel policy compliance features. TravelBank allows travel managers to set up travel policies, set budgets, and monitor expenses in real-time. TripActions ensures compliance by offering personalized booking options that meet the company’s travel policy.

Reporting and Analytics: The travel management software should provide detailed reporting and analytics to help travel managers make informed decisions. It should allow managers to track expenses, analyze travel patterns, and identify areas for improvement.

SAP Concur and TravelPerk offer robust reporting and analytics features. SAP Concur provides a comprehensive view of all travel expenses and allows travel managers to identify areas where they can save money. TravelPerk offers real-time data insights, allowing travel managers to track spending and monitor compliance.

Mobile App: A mobile app is an essential feature of travel management software. It allows travelers to access their itinerary, make changes, and receive real-time updates from anywhere, anytime.

TripActions and TravelBank offer mobile apps that allow travelers to manage their travel from their mobile devices. The TripActions mobile app provides real-time updates and allows travelers to make changes to their itinerary. TravelBank’s mobile app allows travelers to book travel arrangements, track expenses, and receive real-time updates. These programs are available for free download on

Customer Support: The travel management software should provide excellent customer support to help users resolve any issues quickly. It should offer support via phone, email, or live chat.

SAP Concur and TripActions offer excellent customer support to their users. SAP Concur provides support via phone and email, while TripActions offers support via phone, email, and live chat.

In conclusion, choosing the right travel management software can have a significant impact on your business. It can help you save time and money while ensuring compliance with the company’s travel policy. When selecting a travel management software, look for features such as online booking, expense management, travel policy compliance, reporting and analytics, mobile app, and customer support.

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